Privacy Policy TokenAlphabet

At TokenAlphabet, we are dedicated to safeguarding your privacy.

This Privacy Policy outlines the way we collect, use, and protect personal information when you access our website, TokenAlphabet.com (the “Website”), and use related content, software, or mobile applications (collectively, the “Service”).

We explain why, when, and how we gather personal data from visitors or users of our Services, under what circumstances we might share it with others, and how we keep it secure.

We may update this policy occasionally. By using our Website or Services, you accept and agree to this Privacy Policy.

What Information Do We Collect?

TokenAlphabet (“we” or “us”) collects:

  • Email addresses of individuals who communicate with us;
  • Aggregate information about the pages users visit;
  • Data provided voluntarily, such as survey responses or site registrations;
  • Information related to your usage of the Website and mobile app, including IP address, Device ID, location, and timestamps;
  • Any other voluntarily provided information. Additionally, if you participate in one of our campaigns, we may collect your email and Wallet ID.

We do not knowingly collect information from individuals under 18. By using TokenAlphabet, you confirm that you are at least 18 years old.

How Do We Use the Information?

TokenAlphabet uses the data we collect to:

  • Fulfill contractual obligations, such as processing your registration or providing updates on policies;
  • Pursue legitimate interests, including: 
    • Delivering requested content or information;
    • Contacting you about our programs, products, or services;
    • Improving our services, ensuring security, and preventing unauthorized activities;
    • Enforcing our Terms of Use and protecting rights.
  • With your consent, such as: 
    • Sending you marketing information via channels that require your approval;
    • Placing cookies or similar technologies;
  • Comply with legal obligations or cooperate with law enforcement when necessary.

You can opt out of receiving marketing communications if you prefer not to.

How Do We Share Your Information?

We do not sell your data to third parties for profit. We only share personal data under specific conditions:

  • To investigate or prevent illegal activities or potential safety threats;
  • With trusted partners who process personal data on our behalf, following strict agreements to ensure confidentiality and security;
  • With affiliated companies, if necessary, for purposes permitted by this Privacy Policy;
  • We may also anonymize data for statistical or research purposes, ensuring it cannot be traced back to any individual.

Events

For event participation, we may collect your personal details (name, email, company, role, etc.) and share some information with event sponsors or platforms for the purpose of ticketing and marketing.

Security

We take reasonable measures to protect your personal information using the latest security technologies, including firewalls. However, we advise using strong, unique passwords for different services and not sharing personal data with other users online.

Retention of Information

We keep your data for as long as necessary to provide our Services or fulfill legal requirements. You can request deletion of your account, though we may retain information for legal, fraud prevention, or investigative purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the user experience, track site usage, and enhance our services. You can adjust your browser settings to reject cookies, though some website features may not work properly if cookies are disabled.

Legitimate Interests

We may process your personal data based on legitimate interests, such as improving our services, responding to inquiries, managing relationships, offering promotions, and ensuring security. If we process data for other legitimate reasons, we will notify you where appropriate.